You’re itching to put your foot down when it comes to power outages. You want a Generac whole-home generator, but now you must decide who to get it from.
Everything rests on you choosing the right Generac-certified dealer—your investment, your appliances, and your home during a power outage.
You can’t skimp on this step.
Know what to look for and avoid in the company you buy your Generac whole home generator from.
Generac Certified Dealer Certifications
There are 5 levels of Generac certification designations that represent the commitment to quality that Generac-certified electricians have.
PowerPro Premier
PowerPro Elite+
PowerPro Elite
Elite
Select
Each electrician company must invest inGenerac Trainingto become a Generac Certified Dealer.
Moving up the certification ranks fromSelecttoPowerProinvolvesmore training, more experience, and more generators installed.
SelectCertified dealers are likely smaller electrical outfits. They’re proficient at selling, installing, servicing, and maintaining Generac generators.
By the time a company graduates toPowerPro Elite+, they’ve put a lot of time and money into helping each team member become Generac experts. Their expertise often translates to value-added maintenance plans and services for you—because they know this is how you maintain the life of your generator.
New London Electric is aPowerPro Elite+dealer. Every one of their team members is extensively trained and recertified annually.
Premier partners are the largest electrical outfits. Larger outfits invest in evenmoretraining, which means more expertise, staff, and capability to help you choose and maintain your Generac generator.
Key Considerations for Choosing a Generac Certified Dealer
Customer Reviews and Reputation
Seek out customer reviews and testimonials to gauge the dealer’s reputation.
You can find these on any Google My Business page orGenerac’s Dealer Locatorsite.
A reputable Generac-certified dealer will have a track record of satisfied customers and a positive reputation in your local community.
Financing Options
Look for dealers that offerfinancing plans, low-interest options, or lease agreements.
These financing choices make acquiring the generator you need more convenient while staying within your budget.
Sales Expertise
Your dealer will assess your specific needs, recommend the right generator size, and explain the features and benefits of Generac products.
They won’t try to make a quick buck off of you—they’ll use their vast Generac knowledge to pair you with a product that’s truly best for you.
Transparent, professional guidance is essential for making an informed decision.
Service and Maintenance
Select a dealer with a dedicated service department capable of regular maintenance, repairs, and emergency support.
Inquire about service contracts and post-purchase support to ensure your investment remains reliable.
Risks of Choosing Home Improvement Retail Store Installers and Less-Qualified Electricians
While electricians excel in electrical work, not all of them possess the specific expertise needed for generator installations.
They won’t have consistently good reviews, their expertise will be limited, and the service will be subpar.
Risks of Home Improvement Retail Store Installers
These installers lack specialized knowledge of Generac products and generator requirements.
If you ask about the specific features of the Generac whole-home generator, they’ll probably just direct you to Generac’s website. Anyone can do that.
They prioritize quantity over quality, leading to subpar installations and issues in the future.
Furthermore, home improvement retail store installers don’t offer dedicated maintenance and service support for your generator.
Bad Customer Service
Unqualified electricians don’t offer dedicated customer support, leaving you stranded when issues arise.
Home improvement retail stores prioritize sales over post-purchase support, leaving customers to navigate installation and maintenance challenges alone.
You’ll be left in a phone tree maze or stuck on hold when you call in with a question.
Limited Warranties
Generac generators from home improvement retail stores come with warranties that cover essential components and services.
The more comprehensive warranties come from Generac-certified dealers.
However, when you entrust installation to an unqualified electrician or purchase from a home improvement store, you risk voiding parts of the warranty.
This means that in the event of generator malfunctions or failures, you’ll be responsible for costly repairs and replacements otherwise covered by Generac’s warranty.
Inadequate Installation
Unqualified electricians lack the training and experience to perform accurate and safe generator installations.
This leads to various issues, including electrical hazards, inefficient operation, and damage to your property.
And, of course, you want to be able to depend on your Generac whole-home generator when a power outage strikes—not gamble with a poor installation job that renders your generator useless.
Inadequate installation jeopardizes the generator’s performance and longevity, increasing the risk of costly repairs and inconveniences during power outages.
New London Electric is aPowerPro Elite+Generac Certified Dealer
Selecting the right Generac-certified dealer is essential to securing a dependable power solution for your home.
New London Electric is aPowerPro Elite+Generac certified dealer. We’ve undergone extensive training and are committed to your satisfaction.
Choose a reputable Generac-certified dealer, and rest assured that quality products and professional service back your investment in backup power.
Request an estimatewith New London Electric today.
